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FAQs
Frequently Asked Questions
General Information
Mekong Delta is the leading global supplier of high-quality rubber raw materials, including latex, TSR, smoked sheets, and chemicals for industrial applications.
We supply to industries such as healthcare, automotive, construction, adhesives, and consumer goods manufacturing.
Products and Services
We provide natural rubber latex, TSR, smoked sheets, compounded rubber, and chemicals tailored for industrial needs.
Yes, we offer customized grades, formulations, and packaging solutions to meet your specific requirements.
Absolutely! We supply Certificates of Origin, Certificates of Analysis, and all necessary export documentation.
Orders and Shipping
You can request a quote through our Contact Us form or by emailing us directly. Our team will respond within a few hours.
Yes, we serve clients globally, with strong networks in the Middle East, Africa, and Europe.
The MOQ depends on the product type. Please contact us for specific details.
Processing times vary by product and order size. Shipping timelines depend on the destination, and we work to ensure timely delivery.
Customer Support
You can reach us directly via phone or WhatsApp for urgent matters. Our contact details are available on our website.
Our dedicated customer support team is available during business hours and strives to respond to inquiries within a few hours.
Sustainability and Quality
Yes, sustainability is at the core of our operations. We ensure eco-friendly sourcing and processing practices.
Our rigorous quality assurance process includes multiple checks at every stage, from sourcing to delivery, ensuring compliance with global standards.
